Inviting Teammates and Managing Roles

Collaborate seamlessly by adding your entire support, sales, and operations team to Sytira.

User Roles in Sytira

• Administrator: Full access to all inboxes, reports, billing, team member settings, and integrations.
• Agent: Access to assigned inboxes, customer conversations, contact lists, and canned responses.

How to Invite a New Team Member

1. Navigate to Settings -> Agents.
2. Click Add Agent.
3. Enter their full name, work email address, and select their role (Agent or Administrator).
4. Click Create Agent.
5. An automated invitation email will be delivered to their inbox with instructions to set their password and log in.