Supercharging Conversations with Sytira AI Copilot

Sytira AI Copilot acts as an intelligent assistant right inside your team's reply box, accelerating resolution times and ensuring high-quality, professional responses.

Key AI Capabilities

• Summarize Conversation: Get an instant bulleted overview of long customer conversations with one click.
• Rephrase & Polish: Improve tone, clarity, and grammatical precision of your draft responses.
• Expand & Elaborate: Turn brief bullet points or quick notes into friendly, comprehensive replies.
• Make Friendly or Formal: Effortlessly adjust your reply to match your company brand voice.

How to Use AI Copilot in a Chat

1. Open any active customer conversation in your Sytira dashboard.
2. Type a draft reply or brief points in the message input area.
3. Click the AI Sparkles icon located on the reply toolbar.
4. Choose an action: Improve Writing, Summarize, Expand, or Make Formal.
5. Review the AI suggestion and insert it into the composer with one click.